The ideiio Self-Service module allows employees access to view their current access rights to software, applications or files, request new access, manage password resets and update personal profile details for your internal colleague look-up directory. According to the Gartner Group up to 50% of all IT helpdesk calls are for password resets wasting 30% of an organization’s time waiting for these tickets to be resolved.
Located through a handy URL link, the ideiio Self-Service portal is easily accessible for employee’s who are either office-based or working remotely. No matter where your employees are located globally, they’re guaranteed an effortless means to self-manage access requests and password resets. ideiio Self-Service works seamlessly with ideiio Core’s out-of-the-box workflows to provide a simple and efficient access request approval process.