Identity Management (IDM)

Automate your identity management (IDM) process to improve productivity and security in your organization

identity management

What is identity management?

Identity management or ID management is the organizational process by which employees or suppliers are given access to IT systems within a business. It focuses on the identification, and authentication of individuals who require access to software and other IT platforms. It begins with establishing an identity for an individual and then works through a structured workflow to associate user rights and restrictions to this identity. This can be a manual process in small organizations, but as businesses scale up there is an increasing need to automate the process. For large corporates or institutions it can be almost impossible to deliver an effective identity management program without automation.

Identity management platform

There are a number of different ways that identity management can be automated, these include single sign-on (SSO), multi-factor authentication (MFA) and session management. New advances in the technology behind single sign-on and multi-factor authentication has led to increasingly sophisticated automated identity management systems which enhance security and deliver a better user experience for the individual. The latest SSO techniques mean that the number of passwords a user needs is significantly decreased and consequently the number of requests for log in credentials is reduced to a minimum. MFA provides an extra level of security by requiring the user to provide two or more verification criteria when requesting access to a given system. This has been shown to deliver increased defence against unauthorized access including cyber attacks.

 

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Importance of identity management

Security is the key driver behind identity management. In today’s workplace where IT systems are central to productivity, there is a natural drive towards getting new employees online as quickly as possible. However, without a proper identity management program, employees can be given access to systems they aren’t authorized to use and, even more problematically, continue to have access to these systems after they have left an organization or changed roles. And the importance of identity management doesn’t stop at in-house workforces, in most organizations there is usually also the need to allow access for supplier, clients, partners, distributors and other stakeholders.

Identity management and access management

Identity or ID management systems work very closely alongside identity access management (IAM) systems. However, whereas IAM is focused on authorizing and managing permissions, ID management is concentrated on authentication of users. The authorization services that make up IAM can include role based access, attributes and privileged access based on employee status.

 

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Identity management and governance

ID management can help with identity governance and administration by providing proof of the authentication of all users given access to your IT systems. By having an automated system in place, you will be able to provide a full audit trail and can be assured that human error hasn’t resulted in users slipping through the net. In industries with a high level of regulatory compliance, identity management is the foundation of a robust and secure governance system.

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